Checklist before you call

If you have a genuine concern relating to Anglo American Group’s conduct, it is crucial that you provide as many facts as you can to support it. You need to be able to give enough specific information so that the issue can be properly investigated. Use this checklist to help gather what you will need:

  • Do you have sufficient information to describe the nature of your concern in fairly specific terms ?
  • Are you able to quantify the loss or threat, if any, to the Group or other party?
  • What facts gave rise to your concerns? Was it something you heard, saw or read? Written materials in support of your concern may be submitted via this website, by using the email address, or via post or fax.
  • Are there witnesses that you think will be prepared to make themselves available to provide further information when investigating your concern?
  • Which part of the Group is affected or involved?
    • Business Unit
    • Function
    • Company
    • Mine / Operation
    • Shaft / Department
    • Section
    • Cost Centre
  • Can you specify the names and/or titles of persons who are responsible for the matter that is of concern to you?
  • Can you describe the nature of the above mentioned persons' involvement in the matter that is of concern to you?
  • If the abovementioned persons work for an organisation other than the Anglo American Group, can you specify these organisations?
  • Over what period or on which dates did the events take place?
  • Have you tried to convey your concerns through normal business communication channels? If the answer is no, what stops you from doing so?
  • Is it possible that you or your family's personal safety may be threatened during an investigation?
  • Can you give an indication of the urgency with which the investigation should be initiated?
  • Do you have any suggestions on how the investigation should be conducted and by whom?